What's free, and for how long?
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The Free plan is free forever, up to 500 orders a month, with real net profit, break-even and the safe discount planner. Every install also gets a 14-day trial of Growth on your own data.
What happens when the trial ends?
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You choose a paid plan or keep using Free. Billing runs through Shopify, and you can cancel anytime.
Will SmartSeller change my store on its own?
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No. SmartSeller suggests the fix. Prices, offers, collections and segments only change when you click, and every action can be undone.
Why not just ask Shopify Sidekick or ChatGPT?
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An assistant can only answer with the numbers it has. SmartSeller builds your store's real cost model (fees, shipping, returns, overhead) and shows how accurate it is. You can use it in the app or ask through Sidekick, and the answer is based on your real profit.
Do I need to connect Meta or Google Ads?
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No. Your minimum ROAS and maximum CAC are calculated from your margin and average order value, so there's no pixel or ad connector to set up.
Is my store data safe?
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SmartSeller only uses your data to calculate your numbers and never sells it. See our Security page for details.
How do I see the real profit of each product on Shopify?
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Shopify reports gross profit, which leaves out payment fees, shipping, returns and overhead. SmartSeller subtracts each of those per product and shows the net profit and the minimum price (floor) every SKU needs to break even. Real net profit for the whole store is on the Free plan; profit per SKU starts on Starter.
How much discount can I offer without losing money?
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It depends on each product's margin after all costs. SmartSeller's offer planner shows the biggest safe discount for every product in a promotion, flags the ones that would sell below cost, and creates the offer in Shopify. It's included in the Free plan.
How do I find dead stock in my Shopify store?
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SmartSeller lists the products that haven't sold in 90 days, shows how much cash is tied up in them, and groups them into a clearance collection in one click. Inventory intelligence is on the Growth plan.
What is a good minimum ROAS for my store?
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Your break-even ROAS is 1 divided by your contribution margin. With a 40% margin, you need at least 2.5x to avoid losing money on ads. SmartSeller calculates this from your real costs, with no pixel or ad connector, on the Starter plan.